Kenneth M. Gilbert [ Senior Consultant/Partner ]

A long-time Hawaii resident, Ken is co-founder of Business Consulting Resources, Inc. He offers over twenty years of consulting knowledge, and holds a B.S.B.A. in Personnel and Employee Relations and a Masters Degree in International Business from the American University in Washington D.C.

Ken embodies the entrepreneurial spirit, and learned early on that objectivity is the key to long-term survival. By instilling this objectivity in BCR clients, he has given them the ability to survive any trend, obstacle or road block to success they may face. He has successfully assisted BCR clients in strategic planning, financial management, human resources, mergers and acquisitions, new business development, and management development. Ken has coached numerous corporate executives in a variety of performance improvement areas which include strategy development and implementation, leadership skill development and building and creating effective teams. Ken is the immediate past-president of the Metropolitan Rotary Club of Honolulu and has served several terms as a member of the club’s Board of Directors.

Jean Santos [ Senior Consultant/Partner ]

A founding member of BCR, Jean began her career in consulting after earning a B.A. and Masters Degree in Communications from the University of Hawaii at Manoa. She manages many of the human resource development and organizational development programs at BCR, in addition to assisting clients in the areas of internal communication structure, and personnel growth and development. Jean is an expert in behavior and position profile development and interpretation. She regularly uses these tools to assist clients in employee search and selection, training, motivation, team building, conflict resolution, and other areas. Jean’s experience in executive coaching includes working with senior executives in team building, personal performance improvement, and overall management strategy.

Jean is active in the local business community as well, currently serving as past chair of Easter Seals Hawaii. Jean is also a member of the Board of Business Advisors of Hawaii Pacific University and maintains active membership in the local chapter of the Society of Human Resources Management. Presently Jean also holds community leadership positions on a number of committees of the Chamber of Commerce of Hawaii. She has served on the Legislature’s Small Business Caucus and was an elected delegate to the 1995 White House Conference on Small Business. In addition, Jean was a Governor’s appointee to the Rehabilitation Advisory Council of the Department of Human Services, and a member of Sales and Marketing Executives of Honolulu.

BCR’s capacity to take on clients and their needs of varying scope and duration is supported by strong relationships with our adjunct consultants. The adjuncts are all esteemed professionals with extensive experience in their unique areas of expertise. Our adjunct relationships include individuals with expertise in:

• Human Resources
• Strategic Planning
• International Business
• Organizational Development
• Employee Recruiting, Training and Development
• Behavior Assessments
• Research
• Executive Leadership
• Direct Marketing
• Federal Government/ US Military Market Development

Adjuncts are involved in projects as their talents are needed by our clients.

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