Who. We. Are.

Our Company

the story behind BCR

Business Consulting Resources (BCR) is all about making a difference in our community through the work we do with our clients.    For over 35 years we have been generating excellent results and turning business visions and dreams into reality.

Business Consulting Resources started with Ken Gilbert and Jean Santos working with their very first clients, building models for success in various disciplines and approaches, and has evolved to become the fully diversified team of consultants that work with our clients today.

Our values


t our very core we are fiercely focused on ethics, integrity and honesty.  We are passionate about what we do and demonstrate that passion in the way we totally immerse ourselves in our clients’ organizations and the results we deliver for our clients.  Our clients’ success is our success.

We are passionate about innovation and continually looking to create a reality that will generate even greater results to achieve the vision and dreams of our client.    We are truly humbled to be the trusted advisors to our clients. A role that we have built and honor by delivering services that go far beyond clients’ expectations.

“In today’s business environment, highly functioning teams are essential to drive the success of any company.”

Jean Santos
Senior Consultant/Partner

Our team

Business Consulting Resources experts

  • Kenneth M. Gilbert Senior Consultant / Partner

    A long-time Hawaii resident, Ken is co-founder of Business Consulting Resources, Inc. He offers over thirty five years of consulting knowledge, and holds a B.S.B.A. in Personnel and Employee Relations and a Masters Degree in International Business from the American University in Washington D.C.

  • Jean A. Santos Senior Consultant/Partner

    A founding member of Business Consulting Resources, Jean brings over 35 years of experience to Hawaii corporations in organizational development, strategic planning and market strategies, human resources, executive coaching, team building and leadership development.

  • Laurie S. Foster Senior Consultant / Partner

    Laurie brings a strong background of academics, consulting and entrepreneurship to BCR. After earning a BA in Economics and an MBA from Stanford University, Laurie launched a 15 year consulting career on the East Coast with Bain & Company and Mercer Management Consulting. She managed $1-5 million…


  • Paul R. Felix Adjunct Consultant - Maui

    After many years in the Hawaii banking industry, Paul Felix has joined Business Consulting Resources as a Consultant.  He will be using his business, finance and banking skills, and great understanding of the Hawaii business scene to help Hawaii business owners …


  • Marc D. Gallow Consultant

    Marc brings a passion and understanding of business strategy and management to his role as a Consultant at BCR.  Marc’s experience includes client services management, critical thinking and decision making, and the ability to manage complex projects simultaneously…





  • Stacey Wong Adjunct Senior Consultant

    Stacey Wong is a Senior Consultant with BCR focusing on real estate, mergers & acquisitions.

    For over 12 years, Stacey was the sole trustee of the Knudsen Trust on Kauai, one of the wealthiest kama’aina estates in Hawaii.  He has led real estate development and investments for both…

Our role in our community

Paying it forward

Hawaii is our home and we take great pride in supporting our local community.  Paying it forward and helping our community to grow and prosper is a value that we don’t just talk about, we live it.  All of our team members are actively involved with local non-profit organizations and we make it a habit to work

with non-profit organizations at significantly reduced fees.  We do pro bono work to support the small business community because it is that very same small business community that gave BCR its humble beginning over 35 years ago.

Some of the organizations that we have worked with or served as volunteers include:

Metropolitan Rotary Club of Honolulu
The YWCA of Oahu
The Hawaiian Humane Society
Easter Seals Hawaii
The Arthritis Foundation
The Chamber of Commerce of Hawaii

The Punahou School Parent Faculty Association
The Small Business Administration
Waikiki Community Center
Papa Ola Lokahi
Bishop Museum
Kamehameha Schools

Girls Scouts of Hawaii
Hawaii Nature Center
The Kahoolawe Island Reserve Commission (KIRC)
Hawaii Public Radio
The John A. Burns School of Medicine

The Entrepreneur Foundation of Hawaii
State of Hawaii Aerospace Advisory Committee
Hawaii Community Foundation
Hogan Entrepreneurs
Hawaii State Museum of Art
Hawaii Pacific Health

Contact us today

BCR builds a trusted advisory relationship with all of our clients. We become fully immersed in their business and their passion is our passion. When we take on a client a team of at least two consultants works together to provide the client with results and value beyond their expectations.